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"Request system snapshot" fails on a J-series router

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Knowledge Base ID: KB12551
Last Updated: 07 Jun 2010
Version: 2.0

Summary:
"Request system snapshot" fails on a J-series router with error: cannot use compact-flash media, may need to partition.

Problem or Goal:
While performing a system snapshot a message similar to the following one may be displayed :

root@ router> request system snapshot
error: cannot use compact-flash media, may need to partition

Solution:
This message means that you will need to partition the USB memory stick or compact flash that you are attempting to snapshot to.

The following command will create a snapshot image to the USB and partition the USB in the process:

root@router> request system snapshot media usb partition as-primary

The process may take up to 2 minutes. When it is complete you should now have a bootable image on your external drive.

Purpose:
Troubleshooting

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