How Do I Ensure That Preshared Keys Match on Phase 1 Configuration?
How Do I Ensure That Preshared Keys Match on Phase 1 Configuration?
Problem:
This article applies to ScreenOS 4.0 and higher.
The best way to make sure that the preshared keys match is to re-enter them on both NetScreen devices.
To ensure that the preshared keys match on the phase 1 configuration, perform the following steps:
Open the WebUI. For more information on accessing the WebUI, go to Accessing Your NetScreen Using the WebUI.
From the NetScreen options menu, click VPNs, select AutoKey Advanced, and then click Gateway.

Locate the VPN gateway, and then click Edit.

In the Preshared Key text box, enter the preshared key.

Click OK.
Connect to the other NetScreen device, and repeat Step 2 through Step 5. Troubleshooting