Determining the current version of NetScreen-Remote (KB ID: KB6161)
| Article ID: | KB6161 |
|---|---|
| Former Article ID: | nskb3618 |
| Published: | Oct 18, 2007 |
| Last Modified: | Oct 18, 2007 |
| Visible By: | Employee, PTAC, Partner, Customer, Public |
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Synopsis
How to determine the version of NetScreen-Remote (NSR). The chart below converts the VPN Client SafeNet Build number to the NetScreen-Remote version number.
Problem
Environment:
- NSR / NetScreen Remote VPN Client
- SafeNet Build
Symptoms & Errors:
- Help > About menu gives Security Policy Editor version that does not match the NetScreen-Remote version
Solution
The NetScreen-Remote is a product that is OEM'd from SafeNet Inc; based on their Soft Remote product. Selecting Help > About, displays the Soft Remote version number. Beginning in NetScreen-Remote 7.0, the version number differed from the Soft Remote version numbers.
The matrix below shows the SafeNet Soft Remote build number (which is displayed in the Help > About window), and the corresponding NetScreen-Remote version number:
NetScreen-Remote Version Soft Remote Security Policy Editor Version 7.0 7.0.3 Build 10 7.1 8.0.0 Build 14 8.0 8.0.0 Build 14 8.1 9.0.1 Build 12
8.2r1 10.0.0 Build 10
8.3r1 10.1.1 Build 10
8.4 10.3.3 Build 4 8.5 10.3.5 Build 6
8.6 10.5.1 Build 8 8.7 10.7.2 Build 12 8.8 10.7.7 Build 6 9.0 (for Vista) 10.8.0 Build 20
Windows XP SP2 must run 8.5 or higher. It is not supported at 8.4 and below.
For information on Windows support, consult: KB8343 - Which version of Windows will support the NetScreen-Remote client?
To obtain the latest version, link to http://www.juniper.net/customers/csc/software; select ScreenOS Software. You will need to log in. If you have trouble obtaining the software, contact Juniper Customer Care at 888-314-5822.
Category Description
By Product » Hardware » Firewalls » NetScreen Firewall/IPSec VPN » NetScreen-Remote VPN Client
By Product » Software » VPN Clients » NetScreen-Remote Security Client
By Product » Software » VPN Clients » NetScreen-Remote VPN Client
By Network Technology » IP Protocols » Tunneling Protocols
Purpose
Troubleshooting
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Related Links
- KB9452 - How to troubleshoot a Dial-Up VPN that Won't Come Up and Shows No Messages in the Log Viewer
- KB9508 - How do I remotely connect into my corporate/business office?