Which version of Windows will support the NetScreen Remote Client (NSR)?
Knowledge Base ID: KB8343
Version: 19.0
Published: 03 Dec 2009
Updated: 03 Dec 2009
Categories: . Firewall/IPSec_VPN
. NS_Remote_Security
. NS_Remote_VPN_Client

Summary:
Which Windows OS versions supports NetScreen-Remote VPN and NetScreen-Remote Security Client?

Problem or Goal:
Is the version of NetScreen-Remote supported on this version of Windows?

When installing NSR on a Vista 64-bit, received the error Warning: Failed to install adapter. Vista 64-bit operating system is not a supported platform.

Consult the list below.


Solution:

note:  Unfortunately there are no plans to distribute or create any versions of NetScreen Remote that will support any Windows 64-bit operating systems or any version of Windows 7. The NS-Remote End of Life announcement can be found in the Technical Bulletin PSN-2009-07-426.

NetScreen-Remote 9.0 (VPN Client only)

Supported Windows Versions:

  • Vista Business 32-bit
  • Vista Enterprise 32-bit
  • Vista Home Premium 32-bit
  • Vista Ultimate 32-bit
  • XP Home and Professional 32-bit
  • 2000 Professional 32-bit
Limitation:  Virtual Adapter support in NetScreen-Remote 9.0 on Vista clients

Unsupported Versions: 

There are no plans to support NS-Remote on the following platforms; please consult NS-Remote Software Release Dates and Milestones for EOL information.
  • Vista 64-bit
  • Windows 7 (32 and 64 bit OS Versions)
  • Windows NT4.0
  • Millennium / Windows ME
  • Windows 98
  • Windows 95
  • Linux
  • Apple/MAC

note:  NetScreen-Remote Security Client is only supported through version 8.8; an NSR 9.0 version will not be available. Please consult NS-Remote Software Release Dates and Milestones for EOL information. As a workaround, use the NetScreen-Remote VPN Client ver 9.0.


NetScreen-Remote 8.7 and 8.8

Supported Windows Versions:

  • Windows XP Professional; Service Pack 2
  • Windows XP Home
  • Windows 2000 Professional

Unsupported Versions:

  • Any Windows Server platform
  • Windows Vista.  For more information on Vista, please see Technical Bulletin PSN-2006-11-007 (login required)
  • Windows 7
  • Windows 95
  • Windows 98
  • Versions 4.00.950 and 950a NT 4.0
  • Linux
  • Apple/MAC

NetScreen-Remote 8.6

... supports the following Operating Systems:
  • Windows NT
  • Windows 2000 Professional
  • Windows XP Professional

NetScreen-Remote version 8.5 and older

... can only be installed on the following OS platforms (NetScreen-Remote 8.6 and higher cannot be installed on these platforms):  
  • Windows 95
  • Windows 98
  • Windows ME 
  • Windows XP Service Pack 2    (supported with NetScreen-Remote Version 8.5)

Purpose:
Installation