Customer Support Center

How do I subscribe to a technical bulletin so I can I get email alerts regarding product issues, new product release announcements and security or safety issues? (KB ID: KB9890)

Article ID:	KB9890
Former Article ID:
Published:	Jul 04, 2008
Last Modified:	Jul 04, 2008
Visible By:	Employee, PTAC, Partner, Customer, Public

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Article URL

http://kb.juniper.net/KB9890

Synopsis

The Juniper Technical Bulletins service provides notifications on software and hardware updates, new software releases, security alerts, End-of-Life announcements, and Customer Support Center (CSC) News and announcements. Customer can log in and change their notification preferences at any time.

Problem

I would like to receive notifications for:
- Software and/or hardware updates
- End of Life Products
- New Software Releases
- Security Alerts
- CSC news

How do I change my current preferences?

How do I unsubscribe?

Solution

To subscribe to Technical Bulletins and Alerts or make changes to the Alert Preferences:

Log in to the Juniper Customer Support Center (CSC) (If you forgot your password or need login assistance, click on the appropriate links below the Login button)

For New Subscribers, select Subscribe to Technical Bulletins (sample below).

For existing Subscribers that want to make changes to their preferences, select Technical Bulletins.

After selecting Technical Bulletins, below the Browse Alerts section, is the option to Modify Your Alert Preferences

Select the checkbox for the product(s) you would like to receive updates on. Hint: Selecting the section title checkbox, such as IVE OS Software, selects all the products for that sections.

New subscribers, click Sign Up Now, located at the bottom of the window, to complete the subscription request.

For existing subscribers making modifications, click Update Now to save your changes.