Change Warranty date on a RMA device?
| Knowledge Base ID: | KB15596 |
| Version: | 1.0 |
| Published: | 02 Nov 2009 |
| Categories: |
 Customer Care |
Can the warranty date be changed on the replacement unit I just received? I would like to change the warranty date on the replacement device to match when I received the replacement so I get a full year warranty.
Problem:
I would like to have the warranty date adjusted after the RMA.
Solution:
Juniper Networks does not change warranty dates on any devices that were a replacement or a repaired part that shipped on an RMA.
If you need the warranty date changed for a different reason please consult: KB10929 - Can a request be made to change the Warranty Date?
If you need additional assistance, contact Customer Care to open a case.
Purpose:If you need the warranty date changed for a different reason please consult: KB10929 - Can a request be made to change the Warranty Date?
If you need additional assistance, contact Customer Care to open a case.
Licensing & Contracts
