EMEA - RMA Guide
Knowledge Base ID: KB15675
Version: 2.0
Published: 04 Nov 2009
Updated: 04 Nov 2009
Categories: . Product

Synopsis:

EMEA - Juniper Networks Product Replacement RMA Guide

Solution:
The attached Juniper Networks Product Replacement RMA Guide for the EMEA region is a reference matrix for the various hardware entitlements (such as In Warranty, Out of Warranty, Next Day, and Same Business Day; to name a few). The matrix includes information about the hardware replacement type, where it is shipped from, estimated number of days to receive the replacement unit, where to return the defective device, etc.

EMEA - RMA Guide [PDF]  [HTML]

Purpose:
Licensing & Contracts