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Unable to manage NSRP devices thru a VPN



Article ID: KB11410 KB Last Updated: 24 Oct 2011Version: 4.0

Unable to manage NSRP devices thru a VPN
Fast track check list:

1.  If you haven't already done so, consult the steps in KB11363 - Cannot manage (Telnet, SSH, WebUI, SSL, HTTP, or HTTPS) my firewall running NSRP.

2.  Make sure that the VPN tunnel is up.  Consult: KB9221: How to Troubleshoot a VPN Tunnel that won't come up.

3. The manage-ip address must be reachable though a VPN.  Address entries, Policies and Routing entries at both end must be configured properly

4. An outgoing-interface of a VPN is NOT reachable thru the VPN, even though a manage-ip is configured on it.  For example, if the eth1interface in the Untrust zone is specified as the "outgoing interface" of a VPN, this interface eth1 or it's mange-ip is not reachable thru the VPN tunnel.

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