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[WX] Error: "Data received but some or all data was empty"

  [KB12362] Show Article Properties


Summary:
CMS will not pull statistical data from the WX devices, instead it shows the error "Data received but some or all data was empty" next to the endpoint.
Symptoms:
Error message: "Data received but some or all data was empty"
Solution:
This error occurs when the WX device is not set to the same time and time zone as the CMS server.  Therefore the CMS server tries to pull data from a future time of the WX device. This can be resolved by setting all WX devices and the CMS server to the same time and time zone OR by using a NTP server.
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