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Unexpected Error when logging in as an admin



Article ID: KB13162 KB Last Updated: 04 Mar 2017Version: 2.0
Sometimes, when attempting to log into the SBR administrator, an "Unexpected Error" is displayed.
When trying to log in to the SBR administrator you get an "Unexpected Error" after typing in your username and password.
Restart the Steel-Belted Radius service to resolve this problem. 

On Windows XP, enter NET STOP/START command from the command line or from the Computer Management console.
On Solaris/Linux, enter the command ./SBRD restart.

If the problem persists, please contact Juniper technical support for further troubleshooting assistance.

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