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How to view DMI and NSM management related JUNOS device logs

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Article ID: KB13943 KB Last Updated: 23 Apr 2009Version: 1.0
Summary:
How to view DMI and NSM management related JUNOS device logs
Symptoms:

Solution:
In order to troubleshoot DMI connection or configuration management issues, we may need to enable further debugging on the DMI agent.  Use the following procedure:

  1. Enable the traceoptions on the outbound-ssh connection which will identify if the device is trying to connect to an NSM server:

    Usage help:

    # set system services outbound-ssh traceoptions ?
    Possible completions:
    • apply-groups: Groups from which to inherit configuration data
    • apply-groups-except: Don't inherit configuration data from these groups
    • file: Trace file information
    • flag: Tracing parameters
    • no-remote-trace: Disable remote tracing
    # set system services outbound-ssh traceoptions flag ?
    Possible completions:
    • all: Trace everything
    • configuration: Trace configuration events
    • connectivity: Trace TCP connection handling

    Examples:

    # set system services outbound-ssh traceoptions file nsm-agent
    # set system services outbound-ssh traceoptions flag all
    # commit


  2. The logs for the DMI agent outbound-ssh connection will then be collected into the system log file “nsm-agent” and other messages in the “messages” log file.

  3. View the logs using the command  “show log nsm-agent” or “show log messages”,  from the > CLI prompt.


NOTE: It is currently not possible to log the XML RPCs (remote procedure calls) or the configuration data which is being sent/received from the device CLI; however it is possible to see the configuration file in an XML formatted output which the device provides to NSM for troubleshooting: See KB13942 - How to see the JUNOS device XML configuration file sent to NSM.   In order to capture the sent/received information, enable the NSM server side debug logging on the directive handler processes: See KB12851 - How to put Gui or Dev server directive handler in debug mode without issuing a restart


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