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I have not received an e-mail from Juniper after creating a new account or resetting my password

  [KB14582] Show Article Properties


Summary:

When a new account is created or a password is reset, you will receive an e-mail notification from Juniper at your provided e-mail address.

Symptoms:
• I did not receive an e-mail from Juniper. 
• What e-mail address is the notification sent from?
Solution:

When a new account is created or your password is reset, an e-mail notification is sent from registration-people@juniper.net with the steps to be performed next.

If you did not receive such a notification, please check your spam/junk folder.

Modification History:
2018-05-18: Article reviewed for accuracy. Minor changes made (non-technical)
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