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[EOL/EOE] NSM Daily backups fail on Secondary Server

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Article ID: KB15196 KB Last Updated: 17 Oct 2020Version: 2.0
Summary:
Note: A product listed in this article has either reached hardware End of Life (EOL) OR software End of Engineering (EOE).  Refer to End of Life Products & Milestones for the EOL, EOE, and End of Support (EOS) dates.
In an HA environment, Daily backups fail on Secondary NSM Server
Solution:
NSM Backups are designed to work only on the Primary Active server.

In NSM HA Environment, Device Server processes are "ON" only on Active Server.  The NSM Backup process verifies Device server status; if it is "OFF", backups will fail with following message

devSvr not running, devSvr backup would not be performed
.doBackupForDev returned FAILURE


NSM Daily backups can be run only on Active NSM Server.
 
Modification History:
2020-10-17: Tagged article for EOL/EOE.
 
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