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[JSA] Junos and SRX events appear as UNKNOWN



Article ID: KB15216 KB Last Updated: 21 Jun 2019Version: 3.0
JSA only supports structured syslog format from Junos and SRX devices.
If syslog is configured in a non-structured format it will appear as unknown.
Configure the syslog to be sent in structured format

Control Plane:

[edit system syslog file filename]
facility severity;
structured-data {

Data Plane:
[edit security log]
mode stream;
format sd-syslog {

If problem persists, please refers to KB15214 JSA events appear as unknown or incorrectly parsed.

Troubleshooting tip:
To see the log format, from JSA Log Activity, open the specific event and copy & paste the whole content of Payload to notepad.

Example of Junos structured syslog format:
Feb 10 17:06:40 2009-02-10T13:26:15.183 SRX210 RT_FLOW - RT_FLOW_SESSION_CREATE [junos@2636. source-address="" source-port="16683" destination-address="" destination-port="80" protocol-id="6" policy-name="HTTP-Authentication"]
Feb 10 17:06:41 2009-02-10T13:26:15.982 SRX210 RT_FLOW - RT_FLOW_SESSION_CREATE [junos@2636. source-address="" source-port="19969" destination-address="" destination-port="80" protocol-id="6" policy-name="HTTP-Authentication"]

Example of Junos non-structured syslog format:
<70>Mar 23 17:51:45 RT_FLOW: RT_FLOW_SESSION_CREATE: session created>,17: default-permit
<70>Mar 23 17:47:52 RT_FLOW: RT_FLOW_SESSION_CLOSE: session closed unset:>,17: default-permit, 12(936) 0(0) 75
<70>Mar 23 17:46:44 RT_FLOW: RT_FLOW_SESSION_CLOSE: session closed unset:>,17: default-permit, 1(240) 0(0) 60
<70>Mar 23 17:46:45 RT_FLOW: RT_FLOW_SESSION_CREATE: session created>,17: default-permit
Modification History:
2019-05-20: Updated STRM references to JSA.
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