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I have hardware in the US and EMEA regions. Where do I place the support orders?

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How does a JPartner place a support order for customers who have devices located around the world?
Many customers have global networks, and each device needs to be supported. How are orders for devices in other countries or regions placed?

Each order needs to be processed with the associated theatre and placed on separate Purchase Orders.

All devices in the America's region would need to be placed with a distributor in that region. Orders for the EMEA or APAC regions would need to be quoted in the respective theatre, and placed on a separate Purchase Order to distributors in that region.

Para la version en espanol ver KB17418

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