1 - 254 - If both nodes have a priority other than 0 or 255, i.e. if the priority listed for each node is the priority specified in the configuration, then the cluster status is in a healthy state. We recommend testing the failover condition. Refer to the Understanding Failover section of Technical Documentation.
Are both devices the same Hardware, AND are both devices running the same JUNOS Software Release?
Is the 'Cluster ID' the same on each device? To check, run the following command on each node:
show chassis cluster status
Yes - Continue with Step 7.
No - The Cluster IDs must be the same. - Consult KB15650 (SRX Series) OR KB12816 (J Series) on how to set the device in Cluster mode.
Is the TX/RX light green for the Control link port (fxp1) on each SRX device?
Yes - Continue with Step 8.
No - Troubleshoot why fxp1 (the Control Link) is down. Check cable connection between fxp1 on both devices. A switch cannot be used. Confirm cable is connected to correct fxp1 port on each device. Possibly swap cable. Also, consult the Hardware Guide for your specific model under the SRX Series Service Gateway Hardware Documentation. Search for the text, LEDs, in the Hardware Guide. Descriptions of the LEDs and how to troubleshoot are included.
If you need additional assistance, collect the following:
show chassis cluster status show chassis cluster statistics show chassis cluster information show log jsrpd show log messages show log chassisd request support information