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###Archive### [ScreenOS] DSA/ECDSA keypairs in Certificates are not supported for Web Management



Article ID: KB15965 KB Last Updated: 18 Mar 2020Version: 3.0
The article explains the limitation of the DSA/ECDSA keypair options in the CSR generation page and how they will cause issues in the Web Management via HTTPS.
A Certificate is installed on the firewall, and this certificate is selected to be used for HTTPS(SSL) connection.  (WebUI:  Admin -> Management; Certificate).

When trying to connect to the firewall using IE, the following error is displayed:

This page can't be displayed
Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to again.  If this error persists, it is possible that this site uses an unsupported
protocol or cipher suite such as RC4 (link for the details), which is not considered secure.  Please
contact your site administrator.

As stated in the error, changed the settings to accept TLS 1.0 (As ScreenOS only supports SSL(1-3) and TLS 1.0) and use 3DES_SHA-1 proposal but still the error remains the same.
This issue is present if the CSR is generated using either DSA or ECDSA, as these keypair types are only supported for certain type of VPNs and not for Web Management.

If the CSR is generated using RSA, then no error is seen.
Modification History:
2018-12-31: updated title to reflect content; updated screenshot and added relevant articles.
2020-03-11: minor non-technical edits.

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