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PC cannot connect to SSG5 using wireless

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Article ID: KB16695 KB Last Updated: 16 May 2013Version: 3.0
Summary:
Debug was showing the following errors:
wlan1 beacon transmission problem at beacon #425!
wlanReset is called on radio 0, reason is 1

Symptoms:
PC is trying to associate with 802.11g wireless on SSG5 firewall.

However, the PC was not able to associate and obtain an IP address.
Solution:
wlan1 beacon transmission problem at beacon #425!
wlanReset is called on radio 0, reason is 1


The debug messages above indicate interference at the channel being used.

The firewall had defaulted to use channel 11; Once we changed the channel to 3, the wireless stayed UP, and the PC was able to pass traffic through the firewall.


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