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NSM is not listening on port 8443 (of the server's IP address)

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Article ID: KB17530 KB Last Updated: 01 Oct 2010Version: 2.0
Summary:

NSM Server listens to port 8443 on IP 127.0.0.1 by default. For NSM API access, NSM should listen on IP of interface instead of 127.0.0.1 address

Symptoms:

Symptoms:

  • How to get NSM listen to on port 8443 for IP of interface
  • NSM is listening on port 8443 of for the IP address 127.0.0.1, and it needs to be listening on port 8443 of the server's IP address.
Solution:

To change the listening IP address follow the steps below:

  1. Login to NSM using SSH as admin/root user.

  2. Edit the server.xml file:

    #vi /usr/netscreen/GuiSvr/lib/webproxy/conf/server.xml

  3. Replace the IP address on the following line with the NSM server's IP address.  
  4. (below example the IP of interface is 1.2.3.4)

    keystoreType="PKCS12" address="127.0.0.1"
    to
    keystoreType="PKCS12" address="1.2.3.4"

  5. In an HA environment, make sure to change this value on both servers.

  6. Restart the webproxy service using the following command:  
  7. IMPORTANT - In an HA Environment you need to stop the services on the secondary server before you restart services on the primary.

    # /usr/netscreen/GuiSvr/bin/guiSvrWebProxy.sh  restart

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