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NSM is not listening on port 8443 (of the server's IP address)



Article ID: KB17530 KB Last Updated: 01 Oct 2010Version: 2.0

NSM Server listens to port 8443 on IP by default. For NSM API access, NSM should listen on IP of interface instead of address



  • How to get NSM listen to on port 8443 for IP of interface
  • NSM is listening on port 8443 of for the IP address, and it needs to be listening on port 8443 of the server's IP address.

To change the listening IP address follow the steps below:

  1. Login to NSM using SSH as admin/root user.

  2. Edit the server.xml file:

    #vi /usr/netscreen/GuiSvr/lib/webproxy/conf/server.xml

  3. Replace the IP address on the following line with the NSM server's IP address.  
  4. (below example the IP of interface is

    keystoreType="PKCS12" address=""
    keystoreType="PKCS12" address=""

  5. In an HA environment, make sure to change this value on both servers.

  6. Restart the webproxy service using the following command:  
  7. IMPORTANT - In an HA Environment you need to stop the services on the secondary server before you restart services on the primary.

    # /usr/netscreen/GuiSvr/bin/  restart

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