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STRM - Event viewer is not showing any new logs



Article ID: KB17960 KB Last Updated: 04 Nov 2010Version: 2.0
Not seeing any new logs in Event Viewer list in STRM GUI

STRM was showing logs coming into Event Viewer but now they are no longer coming in.

Check the free disk space on the STRM box via cli with the command:

df -k

If the response from the system is that the disk usage for the /store partition is equal to 95%, the event processing system will shut down on STRM. This is to prevent data corruption.

To restore log visibility in the STRM Event Viewer -
  • Free up some disk space and reduce the number of logs being sent to STRM.  (Refer to KB15029 for how to free-up disk space when HDD is full.)
  • Remove old logs and or other files to reduce disk usage below 90%.
  • Consider reducing the number of events being sent to STRM by any one system.
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