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Trapeze Networks Customer Information



Article ID: KB21330 KB Last Updated: 04 Mar 2017Version: 3.0
As of May 21st, 2011, the website and support portal will no longer be available and will automatically direct you to Juniper Networks has completed the integration of all of the Trapeze support tools, applications, content and software downloads into our award-winning Customer Support Center (CSC).
Please note that Juniper Networks assigns individual user CSC accounts as opposed to a single company account-therefore all users will need to have an individual account for CSC access. If you don't have your secure CSC account already, please Create a CSC Account now.
Helpful links:
If you have any problems registering, please contact our Customer Care team.

If you need to contact Juniper's Customer Care, please have the following information available:Name, address, telephone number and email address that was linked to the legacy Trapeze Support Portal account
  • Product Serial Number
  • Product Installation Location
  • Company URL
  • Trapeze Support Portal User ID (if available)
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