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[EX] WEB_AUTH_FAIL error message in Syslog even when user has successfully logged in

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Article ID: KB21675 KB Last Updated: 04 Mar 2017Version: 2.0
Summary:
This article describes the issue of the WEB_AUTH_FAIL error message being generated in Syslog, even when the user has successfully logged on to JWeb.
Symptoms:
  • Log on to JWeb with the root user name.

  • checklogin is performed twice and the first time always shows 'failed' in the Syslog message.
Cause:
 
Solution:
Logon to JWeb with the root user name, 'checklogin' is performed twice, and the first time always generates the WEB_AUTH_FAIL error message in Syslog.

The following excerpt is from Syslog:
Apr 21 18:05:31 S1 checklogin[2446]: warning: can't get client address: Bad file descriptor
Apr 21 18:05:31 S1 checklogin[2446]: WEB_AUTH_FAIL: Unable to authenticate httpd client (username root)
Apr 21 18:05:31 S1 checklogin[2448]: warning: can't get client address: Bad file descriptor
Apr 21 18:05:31 S1 checklogin[2448]: WEB_AUTH_SUCCESS: Authenticated httpd client (username root)

This issue only affects the EX Series and it occurs only when the root user name is used to logon to JWeb. The message is harmless and can be ignored. Junos 13.1R1 and later has the fix for the issue.


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