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Disabling individual user accounts in STRM 2010

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Article ID: KB22317 KB Last Updated: 01 Dec 2011Version: 1.0
Summary:
This article provides information on how to disable individual user accounts in STRM 2010. 
Symptoms:
In earlier versions of STRM (2009.1, 2009.2), disabling the user account was an option, while creating or editing a user. In this version that option is missing.
Cause:

Solution:
While creating/editing a user in STRM via Admin > Users , the disabled option is missing under the drop down box for Select Role in STRM 2010. In previous versions (2009.1, 2009.2), there used to be three options - Admin, All, and Disabled.  In the 2010 version, there are only two options - Admin and All; Disabled is missing.

If a user has to be disabled in the 2010 version, the following workaround can be used:

  1. Logon to the SSH connection. First backup the users.conf file:

    cp -p /store/configservices/staging/globalconfig/users.conf /store/configservices/staging/globalconfig/users.conf.backup

  2. Change the users.conf file in /store/configservices/staging/globalconfig/ as shown below:

    Example: User - test2, Role - All

    test2: glee/aW9bOYEewkD/6Ri8sHh2mU=:ALL:test2@juniper.net:Admin:ALL

    To change test2 to disabled, All is changed to Disabled as shown below:

    test2: glee/aW9bOYEewkD/6Ri8sHh2mU=:ALL:test2@juniper.net:Disabled

  3. Perform a deploy from the WebUI; after the deploy is complete, user test2 will be disabled.
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