Support Support Downloads Knowledge Base Case Manager My Juniper Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

MX80 won't install jinstall package

0

0

Article ID: KB22335 KB Last Updated: 20 Jun 2012Version: 1.0
Summary:

MX80 shows errors when trying to use a jinstall package. 


Symptoms:

When performing a system software update on a MX80 it can show an error message indicating there is an issue with the file.

Example:

ERROR: Package jbundle is not compatible - i386 vs POWERPC
ERROR: validate-config: jbundle/+REQUIRE fails
WARNING: Current configuration not compatible with /var/tmp/jinstall-11.1R1.14-domestic-signed.tgz



 

Cause:

This is caused by the different chipset used exclusively for the MX80 chassis. It uses Power PC chipset instead of Intel based chipsets of the other routers. 

Solution:

There is a special jinstall package created specifically for the MX80 hardware to work on the PowerPC platform.

It has the following naming scheme that includes the -ppc indicating it is for PowerPC platform and is available under software downloads: http://www.juniper.net/support/downloads/?p=mx80#sw

Example:

jinstall-ppc-11.1R6.4-domestic-signed.tgz  (note the ppc)


This install package will work only on the MX80 platform and is not designed for use on any other platforms.

Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search