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[SBR] Unable to add multiple administrators or usernames in the profile

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Article ID: KB23197 KB Last Updated: 08 Mar 2017Version: 3.0
Summary:
 This article describes the issue of being unable to add multiple administrators or usernames in the profile.
Symptoms:
 Error: This attribute is not multivalued and already has a value



Cause:
 If the attribute provided in a profile is already present or needs to be added more than once, then it will lead to the above error message; only if the multivalued option is grayed out. By default, User-Name is one of the attributes, which is not multi-valued.








Solution:
To add the attribute multiple times, the multivalued option needs to be enabled. To enable it, perform the following procedure:

  1. Go to the default service directory of SBR (by default, it is C:\Program Files\Juniper Networks\Steel-Belted Radius\Service) and open the radius.dct file in Notepad.


  2. Search for the required attribute. Here the User-Name attribute is used as an example. The value mentioned at the end is lower case c; change it to upper case C.

  3. Save the file and restart the Steel Belted Radius service.

  4. Check the same attribute (User-Name) again; the multivalued option is no longer grayed-out.


  5. Now you can successfully add this attribute multiple times in the profile.


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