This article provides a detailed step-by-step procedure to troubleshoot generic Virtual Private LAN Service (VPLS) Forwarding Plane issues.
Cannot ping from CE to CE. (If the CE is a L2 device, then also try pinging from an end system at the site.)
Cannot forward traffic from CE-CE
VPLS connection is UP, but traffic is not passing. Example of 'show vpls connections' output:
<snip> Instance: vpls Local site: CE2 (20) connection-site Type St Time last up # Up trans 10 rmt Up Apr 10 14:05:52 2012 1 <------- Remote PE: 184.108.40.206, Negotiated control-word: No Incoming label: 800025, Outgoing label: 800035 Local interface: vt-1/2/10.1051905, Status: Up, Encapsulation: VPLS Description: Intf - vpls vpls local site 20 remote site 10
c. Revert to the previous working state and see if you can resolve the issue, i.e.
Reverting to the previous Junos version on which you did not see any issue
Rollback to a previous working configuration.
Did reverting to the previous working condition work?
Yes - Analyze the differences in the logs collected
No - Continue to Step 4
Verify the status of the pseudowire on the PEs in the path of the CEs that are not able to communicate. To do this, run the command ‘show vpls connections extensive’.
For example, in the PE2 Router output below (taken from the sample topology), the PE2 VPLS connection is UP with PE1.
user@PE2# run show vpls connections
Layer-2 VPN connections:
Local site: CE2 (20)
connection-site Type St Time last up # Up trans
10 rmt Up Apr 10 14:05:52 2012 1 <-------
Remote PE: 220.127.116.11, Negotiated control-word: No
Incoming label: 800025, Outgoing label: 800035
Local interface: vt-1/2/10.1051905, Status: Up, Encapsulation: VPLS
Description: Intf - vpls vpls local site 20 remote site 10
Run VPLS ping over the pseudowire to see if forwarding is working between the PE’s.
The ‘ping vpls instance’ command relies on the LSP ping and trace infrastructure defined in RFC 4379. When you issue a ping vpls instance command, a chassis MAC address is drawn from the ingress PE router's pool of MAC addresses and used to create the VPLS ping packet. The ping packet is then forwarded to the egress PE router. When the egress PE router receives the ping packet, it learns the MAC address from the VPLS ping packet. The MAC address is added to the egress PE router's MAC table. The same thing happens when the egress router replies to the ingress router's ping request and the ingress router learns the MAC addresses of the ingress router
In the above example output, as CE1 is not able to ping CE2, a vpls ping is initiated from the ingress (PE1) PE routers ‘VPLS_INSTANCE’ routing-instance and with destination MAC address of the egress router (PE2) and IP address of the outgoing interface of the ingress PE router (PE1).
Verify if all the interested PE routers have learned the MAC addresses of the CE devices involved. To do this, run the command ‘show route forwarding-table family vpls’.
Working example output:
user@PE1# run show route forwarding-table family vpls
Routing table: VPLS_INSTANCE.vpls
Destination Type RtRef Next hop Type Index NhRef Netif
default dynm 0 flood 293 1
default perm 0 dscd 280 1
ge-0/2/0.4 dynm 0 flood 295 1 00:90:69:6c:5c:5d/48 dynm 0 ucst 294 2 ge-0/2/0.4 00:90:69:d1:ec:bc/48 dynm 0 indr 305 4
Push 800000, Push 100016(top) so-1/1/2.0
In the above example output, we see that there is a flood entry for interface ge-0/2/0.4 which is for the CE facing interface and two MAC addresses one for the local CE and another for the remote CE device.
Alternatively, the command ‘show vpls mac-table’ can also be used to verify that the interested PE routers have learned the MAC addresses of the CE devices.
user@PE1> show vpls mac-table MAC flags (S -static MAC, D -dynamic MAC, SE -Statistics enabled, NM -Non configured MAC)
Routing instance : vpls_red MAC MAC Logical address flags interface 00:90:69:6c:5c:5d D ge-0/2/0.4 00:90:69:d1:ec:bc D lsi.1051138
Are MAC addresses correctly programmed on the interested PE routers?
Investigate if there is any Firewall Filter or Policer applied on the path between the two interested CE devices.
Tip: One method to do this is to use the ping utility and ICMP filters and verify where the drops are happening on the path between the CEs. A VPLS Firewall Filter can be created on each CE to verify if the packets are reaching the PEs. On PE1, the source-mac-address for a host at CE1 can be specified, and on PE2, the source-mac-address for a host at CE2 can be specified.
The Filter or Policer may be on the CE facing or core facing side of the ingress PE or egress PE router.
Verify the configuration of the Firewall Filter or policer and see if it has any issues.
If possible, deactivate the Firewall Filter or Policer and verify if you can ping from CE to CE.
Can ping or forward traffic after deactivating the Firewall Filter or Policer?
Yes - Identify/fix what is causing the Firewall or Policer to block the forwarding of packets.
No - If you are not able to ping CE-CE, even after deactivating the Firewall Filter or Policer, continue to Step 8.
If possible, during a maintenance window, perform the following steps to deactivate/activate the CE-facing ifl and VPLS instance: