Support Support Downloads Knowledge Base Juniper Support Portal Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

[Archive] [WLM] How to perform various RM-200 operations via the CLI



Article ID: KB24993 KB Last Updated: 10 Oct 2020Version: 3.0
This article provides information on how to perform various RM-200 operations via the CLI.

How to perform various RM-200 operations via the CLI. Some of these operations include:

  • resetting a license

  • delete a corrupted monitoring DB

  • upload RM-200 logs if GUI is unavailable

For each of the following commands, you need access to the RM-200 CLI; either via the serial console or SSH. The SSH server has to be enabled on RM-200; for the latter.

Switch to the enable mode, before using any of the following commands. If the SSH server is not enabled, connect via the serial console and enable it:

configure terminal
(config) # ssh server enable

  • Deleting the licenses (this will erase all the licenses on the RM-200):
    rm-services stop
    rm-services delete licenses
    rm-services restart
  • Deleting the monitoring database:

    If the monitoring database is compromised and the services cannot start, the existing plans will not be affected.
    rm-services stop
    rm-services delete monitor-db
    rm-services restart
  • Uploading the logs to a remote machine (if the GUI is unavailable and the logs needs to be obtained via the CLI):
       rm-services upload logs ?
        <URL or scp://username:password@hostname/path/filename>
       rm-services upload logs tac:tac@
Modification History:
2020-10-10: Archived article.
Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search