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Overview of default usernames for NSM devices and how to change/reset password of each username

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Article ID: KB25498 KB Last Updated: 30 Nov 2012Version: 2.0
Summary:
This article provides an overview of the default usernames that are being used for NSM devices and how to change or reset the password of each of them.
Symptoms:
An overview of the default usernames that are being used for NSM Appliance and how to change or reset the password of each of them.
Cause:

Solution:
Two different default usernames are as follows:

  • admin user for CLI /WebUI login (default password: abc123).

  • super user for client login. The password is set by the admin user during the initial configuration (that is, there is no default password).

admin password:

  • Change or modify: the default password (abc123) is used during the initial configuration, after installation. The initial configuration prompts the user to change the default password. For more information, refer to KB14172 - What is the default admin password on NSMXPress?

    Later on, this password can still be changed by using the nsm_setup NSM CLI menu settings:
    Initializing, please wait
            NSMXpress Settings Menu
    
           1> Change Password
           2> Set Interfaces
           3> Set Routing
           4> Change Hostname
           5> Set DNS Servers
           6> Change Time Options
           7> Forward Local Status Emails
           8> System Security Update
           9> Reconfigure NSM Regional Server
    
           Q> Quit
           R> Redraw menu
    
           Choice [1-9,Q,R]: Q    
    
  • Reset: When the last working password is forgotten, refer to KB11470 - Recovering from lost admin Password on NSMXpress.

super password:

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