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Failed to add high-end SRX clusters in Junos Space

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Article ID: KB25499 KB Last Updated: 21 Sep 2012Version: 2.0
Summary:
This article describes the issue of being unable to add high-end SRX clusters (such as 5800, 5600, 3600, and so on) with Dual REs in Junos Space.
Symptoms:
Unable to add high-end SRX clusters (such as 5800, 5600, 3600, and so on) with Dual REs in Junos Space.
Cause:
By default, Junos Space adds a device by using commit synchronize, which usually fails on SRX clusters that are configured with dual REs.
Solution:
Try to resolve this issue by performing the following procedure:

  1. Go to Platform > Administration > Manage Applications > Network Application Platform (modify settings).

  2. Clear the Configure commit synchronization during device discovery check box, when discovering SRX devices with dual RE’s.

If the issue still occurs, contact JTAC.
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