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Steel-Belted Radius Carrier 7.2.x start-up logs shows the Radius client as disabled due to non-existent model

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Article ID: KB25521 KB Last Updated: 04 Mar 2017Version: 2.0
Summary:
This article describes the issue of the Radius client being shown as disabled (due to non-existent model) in the SBR Carrier 7.2x start-up logs.
Symptoms:
The following error message is generated in the SBR start-up log:
Device '<Client_Name>' references non-existent model '<Make/Model>'; device will be disabled
But the device model has a valid dictionary, which exists in dictiona.dcm and the Make/Model is in vendor.ini. The client was successfully added through the admin GUI and displays a valid Make/Model.

Cause:
 
Solution:
  • The error message indicates that this device is not enabled for Change of Authorization/Disconnect messages (CoA/DM), as the Make/Model does not exist in the deviceModels.xml file.

  • The Client will be available for the default AAA functionality.

  • If the client has to perform CoA/DM and a Session Control license is present, you can add the Make/Model to the deviceModels.xml file and SBR Carrier will be able to send CoA/DM messages for this client.
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