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[EOL/EOE] [NSM] The 'devSvrTFTP' process fails to start

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Article ID: KB26880 KB Last Updated: 19 Oct 2020Version: 4.0
Summary:
Note: A product listed in this article has either reached hardware End of Life (EOL) OR software End of Engineering (EOE).  Refer to End of Life Products & Milestones for the EOL, EOE, and End of Support (EOS) dates.
This article describes the issue of the devSvrTFTP process failing to start.
Symptoms:
After running the SetPerms utility on a newer version of NSM, the devSvrtFTP process fails to start. Starting it manually does not help.
Cause:
The setperms.sh utility changes the file permission of the .devSvrTFTP hidden file under /usr/netscreen/DevSvr/bin. This results in failure of the devSvrTFTP service:
# /etc/init.d/devSvr status
nsm owner is nsm
Retrieving status...
devSvrDbSvr (pid 29116)............................ON
devSvrManager (pid 29275)..........................ON
devSvrLogWalker (pid 29508)........................ON
devSvrDataCollector (pid 29712)....................ON
devSvrDirectiveHandler (pid 29853).................ON
devSvrProfilerMgr (pid 30014)......................ON
devSvrStatusMonitor (pid 30194)....................ON
devSvrTFTP ........................................OFF
Solution:
To resolve this issue, you have to change the file permission of .devSvrTFTP to the correct setting.

In most cases, the incorrect file permission is as follows:
-r-xr-x--x 1 nsm nsm 221345 Oct 12 10:30 .devSvrTFTP
The standard file permission must be:
-r-sr-s--x 1 root nsm 221345 Oct 12 10:30 .devSvrTFTP
Run the following commands on the NSM server's CLI:
chown root:nsm /usr/netscreen/DevSvr/bin/.devSvrTFTP
chmod 6551 /usr/netscreen/DevSvr/bin/.devSvrTFTP
After this, you can either restart devSvr services or manually start the devSvrTFTP service via the following command:
sh /usr/netscreen/DevSvr/bin/devSvrTFTP.sh start
If the setperms utility has to be run, make sure that you adhere to the above procedure.
Modification History:
2020-10-19: Tagged article for EOL/EOE.
 
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