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[ScreenOS] Unable to create new zones on the firewall even after purchasing additional license key

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Article ID: KB27449 KB Last Updated: 06 Aug 2013Version: 1.0
Summary:

This article describes a solution to a problem in which a user is unable to create new zones on the firewall even after purchasing an additional license key.

Symptoms:

A customer purchased a new license key in order to create new zones on the firewall. When attempting to create new zone, the following error message appeared:

FW-> set zone name TEST_ZONE
Maximum security number reached for Root!

Failed command - set zone name TEST_ZONE
FW->

Cause:

Solution:

The following command was found in the device's configuration:

set vsys-profile "RootProfile" user-zones max 26

This command will only allow the user to configure 26 custom zones. In order to create more zones, this limit must be changed in the ROOT-VSYS-PROFILE.

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