This article explains the issues observed when an administrator tries to download or install the IDP security package. This happens when the storage capacity /cf/var/log
of the disk is full. A procedure is given on how to clear up the system storage and run the download/install command again.
When an administrator tries to download or install the IDP security package, these messages can be observed:
root# run request security idp security-package install status
Done;Unable to open database for updating. Aborted install...!
root# run request security idp security-package download status
Done;Uncompressing SignatureUpdate_tmp.xml.gz failed, error: 256
root# run request security idp security-package install status
Done;Failed in updating [SignatureUpdate.xml]
All three instances are seen when the storage capacity /cf/var/log
of disk is full.
root@SRX# run show system storage
Filesystem Size Used Avail Capacity Mounted on
/dev/ad0s2a 621M 143M 429M 25% /
devfs 1.0K 1.0K 0B 100% /dev
/dev/md0 368M 368M 0B 100% /junos
/cf 621M 143M 429M 25% /junos/cf
devfs 1.0K 1.0K 0B 100% /junos/dev/
procfs 4.0K 4.0K 0B 100% /proc
/dev/bo0s3e 49M 46K 45M 0% /config
/dev/bo0s3f 616M 616M -48.7M 109% /cf/var
/dev/md1 336M 17M 292M 6% /mfs
/cf/var/jail 616M 616M -48.7M 109% /jail/var
/cf/var/log 616M 616M -48.7M 109% /jail/var/log
devfs 1.0K 1.0K 0B 100% /jail/dev
/dev/md2 63M 4.0K 58M 0% /mfs/var/run/utm
/dev/md3 1.8M 170K 1.5M 10% /jail/mfs
Clear up the system storage and run the download/install command again.
root# run request system storage cleanup dry-run
This will only list the files and not delete them.
In order to delete:
root# run request system storage cleanup
After this is finished, download/install the security package again.