Support Support Downloads Knowledge Base Case Manager My Juniper Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

[Junos Space] Cannot detect device(s) listed while trying to install Signature DB via Junos Space WebUI

0

0

Article ID: KB28857 KB Last Updated: 03 Sep 2019Version: 4.0
Summary:

This article provides information about detecting missing devices while trying to install a Signature DB.

Symptoms:

Sometimes while trying to install a Signature DB, Junos Space cannot detect the devices listed even if the devices have an IDP license.

Following is a screenshot of the issue:

The window shows no data available.

Cause:

Junos Space must find the IPS licenses on devices, otherwise it will not list them on the Install Signature page.

Solution:

To resolve this issue, perform the following steps:

  1. Go to Security Director > Administration > Signature Database > Install Signatures.
  2. Perform a Full Probe or Delta Probe on the Space WebUI.

    1. Full Probe will scan for all the devices managed by Space.

    2. Delta Probe will scan for missing devices only.

  1. On successful completion of the Probe (a job will be created), you will see the devices listed.


 
Modification History:

2019-09-03: Modified the navigation path and screenshots as per latest SD versions

Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search