Support Support Downloads Knowledge Base Juniper Support Portal Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

Device synchronization fails or takes too much time in Junos Space



Article ID: KB29419 KB Last Updated: 03 Oct 2014Version: 1.0

This article explains why Junos Space may fail to synchronize a device or why device synchronization may take up to five minutes.


The device has a policer and/or a shaper which is applied to traffic that goes from the Junos Space server to the device's management IP address.


The policer(s) or shaper(s).


Disable any policers and shapers for traffic between the Junos Space server and the device.

Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search