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[SSG Series] Policy-based traffic shaping is not taking effect in accordance with the configuration



Article ID: KB29439 KB Last Updated: 10 Sep 2014Version: 1.0

This article provides an explanation as to why policy-based traffic shaping is not working in accordance with the configuration.


Traffic-shaping was enabled in a few policies, defining Guaranteed bandwidth and Maximum bandwidth. However, when a speed test was performed to confirm the Guaranteed bandwidth and the Maximum bandwidth, the defined bandwidth values were not returned.


The probable cause for this situation is that the traffic-shaping at the policy level is not enabled globally.


In order to work at the policy level, traffic-shaping must be enabled globally, either via the Web UI or the CLI, as shown below.

Enabling Traffic-Shaping via the Web UI

  1. Go to Policy > Policy Elements > Traffic Shaping.
  2. Select Mode: Auto or On, as per requirement.

Enabling Traffic-Shaping via the CLI

  1. Set traffic-shaping mode auto/on.
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