Updated Search Engine, Improved Relevancy, Faster Response.
We've improved Juniper Networks search interface to provide a better search experience. We continue to offer the ability to search most site areas, while allowing you to refine your results to a specific site section.
- Communities - get help from the forums, read the J-Net Blog, or explore the TechWiki
- Company - discover Juniper Networks, find company announcements
- Products & Services - become acquainted with our product offerings through the marketing collateral and data sheets
- Support -
- Downloads, Tools, Policies & Procedure - find contact information, Support policy and warranty information, EULAs, translator tools and more.
- JunosE Defect (KA) - locate troubleshooting information specific to JunosE
- Knowledge Base (KB) - discover troubleshooting information for errors, installation issues, performance issues and compatibility problems; get recommendations; and read what to collect when opening a case.
- Security Advisories (JSA) - examine the latest product alerts about security vulnerabilities and security patches
- Technical Bulletins (TSB) - browse the software release notes, End of Life (EOL) / End of Support (EOS) notices, and product alerts and recalls
- Technotes (TN) - read our collection of application notes and white papers developed by the support engineers
- TechLibrary - locate all your product documentation; including user and administration guides, installation and getting started guides, release notes, and MIB lists. Also included are tools such as CLI Explorer, Feature Explorer, and a Glossary.
- Training - find information on courses, Learning Bytes, Certification programs, and books available
Note: The Problem Report Search content is not included in search results. To find bugs and problems reported for your current Junos release or planned release, go to https//prsearch.juniper.net (login required)
Search Tips:
- Search our site using the global search box at the top of the page will search all sites; search using the Knowledge Base box on the support home page or the kb.juniper.net page will filter the results to the Support sites.
- Log in. There's a lot more content available behind the login.
- Type a few keywords, and let the search engine handle the rest.
- Use double quotes to find exact phrases
- Use OR, NOT, NEAR expressions
- Use '
+ ' to indicate an exact match of the word. Example, +term will return results that contain term and not terminology
- Use '
* ' preceded by at least two characters to return all words starting with the specified characters. Example, term* will return all words that begin with term.
- Not finding what you're looking for try these ideas:
- Refine the filter to a site or remove filters.
- Reduce the number of query terms. When there are three or more search terms, a partial match will occur. Meaning all results contain at least 35% of the terms. Currently the search tool gives greater importance to terms found in the title.
- Download the handy tips posted by the Information Experience group: search like a boss!
Quick Links:
The following links provide a “Browse All” view of the content within the sub-sites. The results are sorted by the “Last Modified Date”.
Feedback:
We hope you found what you were looking for. If you didn't, please leave us feedback and tell us how we could improve your search experience.