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[ScreenOS] Upgrading SSG5/20 to 6.3.0r22 results in 'ixCryptoAccPkePseudoRandomNumberGet return error(1)!!!' during bootup

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Article ID: KB30922 KB Last Updated: 15 Jun 2016Version: 1.0
Summary:

After upgrading to 6.3.0r22, the message 'ixCryptoAccPkePseudoRandomNumberGet return error(1)!!!' is observed. 

This message can be ignored. It does not have any impact on the operation of the device.
 

Symptoms:

After upgrading SSG5/20 to 6.3.0r22, the device boots up, but the following message is seen on the console:

-----------------------------------------
Juniper Networks, Inc
SSG5/SSG20 System Software
Copyright, 1997-2008

Version 6.3.0r22.0
Cksum:11a822d0
Load Manufacture Information ... Done

Initialize FBTL 0........ Done
Load NVRAM Information ... (6.3.0)Done
Install module init vectors
ixCryptoAccPkePseudoRandomNumberGet return error(1)!!!
ixCryptoAccPkePseudoRandomNumberGet return error(1)!!!
ixCryptoAccPkePseudoRandomNumberGet return error(1)!!!
Changed to l3 mode
ixCryptoAccPkePseudoRandomNumberGet return error(1)!!!
Install modules (01278800,020b8000) ...
PPP IP-POOL initiated, 256 pools

Initializing DI 1.1.0-ns

Done.

System config (1337 bytes) loaded

Done.
Load System Configuration ...................................................................................................Disabled licensekey auto update
............Done
system init done..

Device boots up fine. Should a user be concerned about this error message?

Cause:

The error message occurs before the crypto accelerator is initialized.

Solution:

This is a cosmetic issue, and does not indicate a problem.  The crypto accelerator was not initialized at the point that the error message was printed in the console.  Once the accelerator is initialized, then the error message stopped printing.

This message does not have any impact on the operation of the device. It can be ignored.

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