This article describes how to generate and install license keys for my non-Junos products. Examples of these products are ScreenOS, Junos Space, Juniper Secure Analytics (JSA) appliance and SBR Carrier.
For Junos products, refer to KB9861 - [Junos] License - Activate and Install.
To generate and install a perpetual (permanent) license on a non-Junos product, follow these steps.
- Complete Requirements
- Generate License
- Install License
To generate a license key, you will need the following:
- An account to access the Customer Support Center or Partner Center. If you do not have an account, go to: Create User Account.
- The Juniper Authorization Code Certificate. This information is sent via email after the license is purchased. If you did not purchase the license or you did not receive this information, contact your reseller.
- The product Serial Number.
Perpetual license (permanent license or non-subscription):
Note: Some products require you to generate a Base Key before generating any other keys. This is achieved by entering the Serial Number of the product and then pressing 'Generate'. Products that require a Base Key are noted in the Requirements Table.
- Go to Manage Product Licenses. If you are not logged in, you will be prompted to log in with a Juniper user account. If you do not have a user account, use the Create User Account tool.
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Select the appropriate Product Line from the drop down menu (on the Generate Licenses tab), and click Go.
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Enter the Product Serial Number and Authorization Code, along with any other required information, and click Generate.
Note: The Serial Number listed in the Juniper Authorization Code Certificate is not the Product Serial Number. It is the Authorization Code Serial Number. Do not enter the Authorization Code Serial Number.
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Confirm the license information. Then click Generate License.
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Click the 'Download/E-mail' link to download or e-mail the generated licenses.
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Choose the file format: Text file or Microsoft Excel file. Most people choose text.
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Choose a delivery method: Download to your computer or e-mail. Most people use e-mail.
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Click OK. The Mail Confirmation screen appears. Confirm your information.
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Check your e-mail to locate the delivered license(s).
The installation varies by product. Refer to the ‘Install License Key Instructions’ column in the Requirements Table for a link to the license installation instructions for your device.
Step 4 - (Optional) Troubleshooting
- Evaluation and Trial Keys: Consult KB15670 - What temporary license key options are available for Juniper products?
- To transfer licenses for a Replacement device with an RMA number, consult: KB13500 - Transfer license keys to an RMA replacement device or consult Generate Licenses for RMA devices.
- Possible errors while generating a license:
- What if my product is not listed in the Requirements Table?
If your product is not listed here, then it is not necessary to generate an unlocking key through Juniper's License Management System. Some of the Juniper product licenses will be covered by 'Right to Use' certificates which are e-mailed to you by your reseller (or included as paper licenses in the hardware shipment for some systems). These certificates will provide the terms of your software license agreement for your product and some may also include a pre-generated unlocking key (ready to input - no generation required).
Some licenses will include a Software Serial Number (for example, Junos Space applications such as Network Director). It is important that these Serial Numbers are correctly registered as they will act as identifiers for your software in Juniper's install base. They are also used to entitle you for Technical Support (per your Support Agreement).
If you are not sure whether the license will be covered by 'Right to Use' certificates or you are missing your required licenses, please contact your Juniper Networks reseller. If your reseller is unable to assist you, contact Juniper Networks Customer Care.