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[WLC] How to manually configure wireless authentication type Dot1x (WPA-2) for the first time on Windows 7 clients

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Article ID: KB31172 KB Last Updated: 03 Nov 2017Version: 1.0
Summary:

This article provides the steps to manually configure wireless authentication type Dot1x (WPA-2) for the first time on Windows 7 clients.

Symptoms:
  1. Newly created Dot1x ssid returns 'Unable to connect' error message.

  2. It takes a long time to connect and eventually fails to connect.

Solution:

Disclaimer: Juniper does not provide support for setting up a Windows 7 client. However, it has been known to work for Wireless Dot1x authentication.

Please use Microsoft's documentation to configure wireless authentication type Dot1x (WPA-2) for the first time on Windows 7 clients.

Take the following steps to configure Dot1x (WPA-2) for the first time on Windows 7 clients. This configuration was created by a customer and provided to JTAC. If you encounter problems with these steps, please contact Microsoft for support.

  1. Manually create a network profile by adding the network from Manage wireless networks.

  2. Right click on the Network Profile and click on Properties.


     
  3. In the Wireless Network Properties window, click the Security tab.  Select  Security Type as WPA-2 Enterprise and Encryption Type as AES. By default, network authentication method should be Microsoft: Protected EAP (PEAP).

  4. In the Protected EAP Properties window, uncheck the Validate server certificate.

  5. In the Protected EAP Properties window, click on Configure and uncheck Automatically use my windows logon name and password.  Then click on OK.

  6. Click Advanced Settings and select Specify authentication mode as User Authentication.


     
  7. Click the 802.11 settings tab and check the box for Enable Pairwise Master Key cashing.

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