Support Support Downloads Knowledge Base Case Manager My Juniper Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

[MX] Numerous PPPoE sessions drop with the RADIUS Acct-Terminate-Cause Attribute of 10 (NAS Request)

0

0

Article ID: KB31898 KB Last Updated: 10 Jul 2017Version: 1.0
Summary:

A large number of PPPoE sessions are dropped. This causes RADIUS Acct-Stop messages to be issued. If the RADIUS Acct-Terminate-Cause attribute is 10 (NAS Request), this may be due to bad access links. 

Solution:

To determine if bad access links are a likely cause, check the terminate-code by using the JUNOS CLI command, 'show network-access aaa terminate-code detail'.

When the RADIUS terminate-code is 10, indicating 'NAS Request​', and the specific Code is ‘lcp-keepalive-failure’, then bad access links may be the cause. 

Example

{master:member0-re0}
test@mxvc> show network-access aaa terminate-code brief    

Terminate-code:
  RADIUS     Custom Usage-Count Type Code
  10         no     1           ppp  lcp-keepalive-failure     ​

Related Links

Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search