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Error message "failed to copy file 'node1://config/unrd-master-password.txt' from 'node1' "

  [KB32440] Show Article Properties


Summary:

Configuration Synchronization displays the error message "failed to copy file 'node1://config/unrd-master-password.txt' from 'node1' " when HA status is normal.  What does this error mean?

Symptoms:
Example:

{primary:node0}[edit]
root@SRX-345-1# run show chassis cluster information configuration-synchronization 


Node 0:
 
Configuration Synchronization:
    Status:
        Activation status: Enabled
        Last sync operation: Auto-Sync
        Last sync result: Not needed
        Last sync mgd messages:
 
    Events:
        Jan 18 12:02:08.640 : Auto-Sync: Not needed.

 
Node 1:
 
Configuration Synchronization:
    Status:
        Activation status: Enabled
        Last sync operation: Auto-Sync
        Last sync result: Succeeded
        Last sync mgd messages:
            mgd: rcp: /config/juniper.conf: No such file or directory
            <xnm:error xmlns="http://xml.juniper.net/xnm/1.1/xnm" xmlns:xnm="http://xml.juniper.net/xnm/1.1/xnm">
            <message>
            failed to copy file 'node0://config/unrd-master-password.txt' from 'node0'
            </message>
            </xnm:error>
            mgd: commit complete
 
    Events:
        Jan 18 12:02:29.042 : Auto-Sync: In progress. Attempt: 1
        Jan 18 12:04:03.869 : Auto-Sync: Clearing mgd. Attempt: 1
        Jan 18 12:04:10.345 : Auto-Sync: Succeeded. Attempt: 1


 
Cause:

If TPM (Trusted Platform Module) is not set up on both nodes, the error message will be displayed.

Solution:
This message does not affect performance and is a result of TPM not being set up on both nodes.  Since TPM is not mandatory, you can ignore the message.
 
To set up TPM on both devices, issue the following commands before setting up the chassis cluster:

root@SRX-345-1# set system master-password plain-text-password
Master password:
Repeat master password:
 
root@SRX-345-1# commit
 
root@SRX-345-1>request security tpm master-encryption-password set plain-text-password
Enter new master encryption password:
Repeat new master encryption password:
 
{primary:node0}[edit]
root@SRX-345-1# ...r information configuration-synchronization          

   
After TPM is configured:

Node 0:
 
Configuration Synchronization:
    Status:
        Activation status: Enabled
        Last sync operation: Auto-Sync
        Last sync result: Not needed
        Last sync mgd messages:
 
    Events:
        Jan 12 12:47:24.557 : Auto-Sync: Not needed.

 
Node 1:
 
Configuration Synchronization:
    Status:
        Activation status: Enabled
        Last sync operation: Auto-Sync
        Last sync result: Succeeded
        Last sync mgd messages:
            mgd: rcp: /config/juniper.conf: No such file or directory
            mgd: commit complete       
 
    Events:
        Jan 12 12:47:38.378 : Auto-Sync: In progress. Attempt: 1
        Jan 12 12:49:27.955 : Auto-Sync: Clearing mgd. Attempt: 1
        Jan 12 12:49:36.303 : Auto-Sync: Succeeded. Attempt: 1

 
 


 
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