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[WLC] How to generate a RingMaster report that shows the Down WLAs defined within a specific scope

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Article ID: KB32884 KB Last Updated: 25 Sep 2018Version: 1.0
Summary:

This article provides the steps to generate a report in the RingMaster based on 'Down WLAs', with the scope defined as mobility-domain.

Solution:

Perform the following steps to generate the 'Down WLA' report based on a specific scope.

  1. Under the Reports tab, select Down WLAs in the Organizer panel:

  2. Under the Tasks panel, select Generate -> Report.

  3. Select the desired Report Options: report scope type, instance and the time period.

    Note: The Report Scope Type options are as follows. In this example, 'Mobility Domain' is selected.



    Click Next.

  4. Choose one of the two types of Report Formats (HTML or PDF). Then click Next to generate the report of "Down WLAs".


  5. The HTML format of the report can be opened by clicking the link as shown in the following screenshot. Click Finish to complete the report generation.


     
  6. The report can be opened from View -> Generated Reports in the Tasks panel. The generated report contains the WLA name, serial number, description, total down time, MTBF, MTTR, failures count, last failure time.


  7. Under the Monitor tab, you can also view the Down WLAs. Note: Even the AP whose current state is UP and Operational, but had a down state during the selected time interval of report generation will be included. ‚Äč



     

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