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[SRX] IDP download error 'warning: idp-policy subsystem has been disabled by the user'

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Article ID: KB33608 KB Last Updated: 04 Jan 2019Version: 1.0
Summary:

An error occurred when trying to download the IDP database for installation because the idp-policy process was disabled. This article explains how to enable the idp-policy process to avoid the error.

Symptoms:

When trying to download and install the IDP database, the following error is returned:

root@SRX550> request security idp security-package download
warning: idp-policy subsystem has been disabled by the user

This happens whether the security ID stanza is activated or not. 

Cause:

This error occurs if the idp-policy process has been disabled.

Solution:

To fix this, the idp-policy process must be enabled.

  1. Run 'show system processes | match idpd' to verify if the IDP deamon is running.

    root@SRX550> show system processes | match idpd
    root@SRX550>

    You can see the idp-process is disabled:

    root@SRX550# show | match disable | display set
    set system processes idp-policy disable
  2. To enable it, delete the disable command:

    root@SRX550# delete system processes idp-policy disable
    [edit]
    root@SRX550# commit
    commit complete
  3. IDPD is now running:

    root@SRX550> show system processes | match idpd
    33637  ??  S      0:00.62 /usr/sbin/idpd -N

IDP will now download without error:

root@SRX550> request security idp security-package download will be processed in async mode. Check the status using the status checking CLI

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