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[STRM/JSA] Active Directory test connection fails

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Article ID: KB34694 KB Last Updated: 27 Jul 2019Version: 1.0
Summary:

It has been identified that on the Active Directory repository setup page, the field 'Login DN' can be confused as to it's proper usage (connection testing). When setting up an Active Directory repository, entering a full Distinguished Name (DN) in the "Login DN" field causes the test connection to fail.

Symptoms:

Active Directory test connection fails.

Cause:

Both the 'Login DN' field and it's associated password field are directly tied to the "Test connection" button and are not used at any other time.

Solution:

Use a Windows account name (also known as sAMAccountName) in the 'Login DN' field.

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