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[PTX] Syslog message: cmsngfpc_spb_send_status: Error reading /var/run/cpu_util_avg file for cpu_util



Article ID: KB34923 KB Last Updated: 30 Aug 2019Version: 1.0

The following syslog message is observed on PTX1000 routers:

cmsngfpc_spb_send_status: Error reading /var/run/cpu_util_avg file for cpu_util


The cpu_util file in /var/run/cpu_util_avg is cleared periodically as a part of a previous fix. As a result, a race condition occurs. This syslog message is observed when a script tries to access this file and it does not exist. The file is created again the next time mpstat is invoked (this is done automatically).

Mpstat is a utility which is invoked periodically on Linux host side for getting 1 min, 5 mins and 15 mins cpu stats. The mpstat utility writes to a file named mpstat under /tmp directory on the host side.


From VMhost: 

root@puffer-node:/tmp# cat mpstat
Linux 3.10.100-ovp-rt110-WR6.0.0.31_preempt-rt (puffer-node)    02/07/19        _x86_64_        (8 CPU)
22:28:17     CPU    %usr   %nice    %sys %iowait    %irq   %soft  %steal  %guest  %gnice   %idle
22:28:26       1   25.92    0.00    4.67    0.00    0.00    0.00    0.00    0.00    0.00   69.41
Average:       1   25.92    0.00    4.67    0.00    0.00    0.00    0.00    0.00    0.00   69.41
root@puffer-node:/tmp# ls -ltr mpstat
-rw-r--r--. 1 root root 381 Feb  7 22:28 mpstat

Ukern reads the mpstat file and updates the routing-engine periodically by sending status messages.

When "request vmhost cleanup" is issued, the file /tmp/mpstat gets cleared and the syslog message is seen.  This is temporary and the file gets created on the next invocation of mpstat. The syslog message observed is harmless and can be ignored. Even if the mentioned command is not issued, in some cases it may happen when ukern is trying to read a file which is not yet created. 

This behavior is observed in the following versions:

  • 16.1X65
  • 17.2X75
  • 17.2R1-S3
  • 17.2R3
  • 17.3R2
  • 17.4R1
  • All 18.1 and above

The syslog message is generated as the result of a race condition and can safely be ignored.

Refer to the following KB to filter these messages:

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