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Junos Space and Applications API support

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Article ID: KB35358 KB Last Updated: 20 Dec 2019Version: 1.0
Summary:

Junos Space and Applications provide an API. Juniper supports the API as documented.
 

Solution:

Juniper Support can assist with documented REST API calls only, not custom application code.  Please extract the specific API call(s) in question from your application.
For assistance with custom application code, contact Juniper Professional services.

Juniper Support will collect the specific API call or function area that is not working as expected, and reach out to Junos Space development when needed. Feature / Function must be available from Space UI, working as expected, and understood by customer developer(s). (API requires similar steps as Space UI)

Please provide the following for Junos Space API issues where the API is not working as documented:

  1. Provide the specific documented API calls that is not working as documented
    1. Curl outputs are preferred, to more easily see the request/response data (many REST tools have the option export the command in curl format).
      1. Outputs from other tools as plain text are acceptable. Include complete request and response data, including headers.
      2. Outputs from your application can be provided, but limit the outputs to the REST API request and response, URL, data, and headers to avoid confusion.
    2. Complete steps and outputs to reach problem API call are required.
      1. Many API calls require prerequisite data from a prior API call. Include all prior step request/response data to reach the problem condition.
  2. Junos Space database used in combination with provided example (not always needed).
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