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[QFX] Error "shmp_client_get_id_cb: Error getting client id. status: 1" seen continuously in logs

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Article ID: KB35388 KB Last Updated: 01 Jan 2020Version: 1.0
Summary:

This article describes the "shmp_client_get_id_cb: Error getting client id. status: 1" error that is seen continuously in logs and indicates what must be done to resolve the error.

 

Symptoms:

The following errors are continuously seen in the logs:

Dec 13 22:44:26  JTAC last message repeated 2 times
Dec 13 22:44:46  JTAC sdk-vmmd[1593]: %DAEMON-3: shmp_client_get_id_cb: Error getting client id. status: 1
Dec 13 22:45:06  JTAC sdk-vmmd[1593]: %DAEMON-3: shmp_client_get_id_cb: Error getting client id. status: 1
Dec 13 22:45:26  JTAC sdk-vmmd[1593]: %DAEMON-3: shmp_client_get_id_cb: Error getting client id. status: 1
Dec 13 22:45:46  JTAC sdk-vmmd[1593]: %DAEMON-3: shmp_client_get_id_cb: Error getting client id. status: 1
Dec 13 22:46:26  JTAC last message repeated 2 times

The app-engine information shows the default-node as offline.

{master:0}
user@JTAC> show app-engine information
Compute cluster: default-cluster
  Compute node       Model           Kernel release                 Machine    Management IP
  default-node      --- Offline ---                                            192.168.1.1/24

{master:0}
user@JTAC> show app-engine crash
Compute cluster: default-cluster

  Compute node: default-node
  --- Offline ---

No new logs are seen in the vehostd (host shell logs) after the compute node goes offline.

 

Cause:

The system may log the above errors in some scenarios after commit/reboot.

SHMP stands for SDK Host Management Protocol and is used for communication between the Junos and Host OS over TCP. It indicates that the message/response that was received from the hostd has an error and hence the above error is seen. This error message has no impact on the functionality of the node.

 

Solution:

To resolve the issue, configure the default compute-node to bring it online.

#set services app-engine compute-cluster default-cluster compute-node default-node hypervisor

 

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