Support Support Downloads Knowledge Base Case Manager My Juniper Community

Knowledge Base

Search our Knowledge Base sites to find answers to your questions.

Ask All Knowledge Base Sites All Knowledge Base Sites JunosE Defect (KA)Knowledge BaseSecurity AdvisoriesTechnical BulletinsTechnotes Sign in to display secure content and recently viewed articles

[Sky ATP] Infected Hosts list not populated when secondary SRX has free subscription



Article ID: KB35568 KB Last Updated: 03 Apr 2020Version: 1.0

This article explains that population of the Infected Hosts list may not work when the secondary SRX device has free subscription, and clarifies that both SRX devices must have the appropriate license subscription for the functionality to work properly.



When an SRX HA pair is enrolled into Sky ATP, each SRX device must be licensed for the functionality desired. If one SRX device does not contain a paid subscription, the HA Pair will default to Free Subscription. See Juniper Sky Advanced Threat Prevention License Types for more details.



Ensure that both SRX devices are entitled with a paid Sky ATP subscription to ensure proper functionality, in this case, population of Infected Hosts list when attempting to access the C&C Server.


Comment on this article > Affected Products Browse the Knowledge Base for more articles related to these product categories. Select a category to begin.

Getting Up and Running with Junos

Getting Up and Running with Junos Security Alerts and Vulnerabilities Product Alerts and Software Release Notices Problem Report (PR) Search Tool EOL Notices and Bulletins JTAC User Guide Customer Care User Guide Pathfinder SRX High Availability Configurator SRX VPN Configurator Training Courses and Videos End User Licence Agreement Global Search