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Syslog message: 'kernel: %KERN-2-MCA: CPU 3 COR (7) OVER RD channel ?? memory error'

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Article ID: KB36191 KB Last Updated: 12 Feb 2021Version: 1.0
Summary:

This article explains the meaning of the Syslog error 'kernel: %KERN-2-MCA: CPU 3 COR (7) OVER RD channel ?? memory error'.

Symptoms:

Routing engine continuously logs the following messages:

Router-re1 kernel: %KERN-2-MCA: Bank 8, Status 0xcc0000800001009f
Router-re1 kernel: %KERN-2-MCA: Global Cap 0x0000000000001c09, Status 0x0000000000000000
Router-re1 kernel: %KERN-2-MCA: Vendor "GenuineIntel", ID 0x106e4, APIC ID 4
Router-re1 kernel: %KERN-2-MCA: CPU 2 COR (2) OVER RD channel ?? memory error
Router-re1 kernel: %KERN-2-MCA: Address 0x4c20e9b80
Router-re1 kernel: %KERN-2-MCA: Misc 0xaa404000000400c1
Router-re1 kernel: %KERN-2-MCA: Bank 8, Status 0xcc0001c00001009f
Solution:
MCA (Machine Check Architecture) is an Intel mechanism in which the CPU reports errors to the OS, Intel's processors, as well as the Itanium architecture, implement a machine check architecture that provides a mechanism for detecting and reporting hardware errors. This specific error is for memory errors reported on the Routing Engine of the device. 

If this log only appears once, it is most likely that this is a transient issue with RE memory. In that case, reboot the Routing engine and monitor. Ideally, in case of a transient issue, a reboot will re-initiate all functions and processes running on the RE and the RE stabilizes. If the log continues to appear after a reboot, it is suggested to replace the RE. If log still exists even after replacement, contact your JTAC Representative for additional assistance.
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